Platform Administration Manual
As a Platform Administrator, you manage day-to-day operations, user support, project oversight, and ensure smooth platform functioning.
View all users, edit profiles, activate/deactivate accounts, and manage user roles.
Monitor all projects on the platform, view status, and assist with project issues.
View marketplace transactions, track credit transfers, and resolve transaction issues.
Handle user support requests, answer queries, and provide platform assistance.
| Action | Description |
|---|---|
| View Users | Access list of all platform users with filtering by role and status |
| Edit User | Modify user profile information and account settings |
| Activate/Deactivate | Enable or disable user accounts as needed |
| View Activity | See user's recent actions and login history |
| Action | Description |
|---|---|
| View All Projects | Access complete list of projects across all developers |
| Monitor Status | Track project lifecycle stages and identify bottlenecks |
| Assign VVB | Assign projects to VVB users for validation/verification |
| Assign Registry | Assign verified projects to Registry for review |
Access all marketplace transactions with details on buyers, sellers, and amounts.
Research and resolve transaction disputes or technical issues.
Create transaction reports for compliance and auditing purposes.
Monitor for suspicious activity and take appropriate action.